Services

There’s a whole host of different services on offer.

The following list is not exhaustive but gives a flavour of the different ways in which I help businesses become more profitable, more streamlined and more professional.

Administration

  • Designing documents and templates for re-use;
  • Proofreading before you hit send;
  • Creating presentations;
  • Booking transport and accommodation.

Marketing Support

  • Writing social media posts;
  • Creating flyers;
  • Writing newsletters;
  • Maintaining your CRM system;
  • Printing materials through a trade supplier.

Event Management

  • Supporting online meetings, presentations and webinars;
  • Finding a speaker;
  • Creating delegate packs/handouts;
  • Handling bookings and publicity;
  • Managing menu selections and dietary requirements;
  • In-person support on the day;
  • Gathering feedback afterwards;
  • Preparing and looking ahead to your next event.

Special Projects

  • Researching any topic and presenting the findings;
  • Establishing and documenting your business processes;
  • Hiring and supervising agency staff;
  • Finding a new supplier;
  • Managing office moves;
  • Finding new premises;
  • Conducting a stocktake;
  • Setting up a call-handling service.

Client Management

  • Regularly communicating with and updating your clients;
  • Scheduling meetings or appointments;
  • Meeting and greeting at events;
  • Sourcing and sending appropriate client gifts;
  • Following up on quotes.

Downloads

Pricing

There is no minimum contract, no complicated retainers, just straightforward, honest pricing.

Pre-payment

Prices start at £30/hour if you pre-pay; simply choose how many hours you would like, and I’ll draw down on your account and let you know when it needs to be topped up. From 01/12/2020 the rate for pre-paid hours will start at £32/hour.

Regular budget

If you prefer the security of a regular number of hours every week, you just pay for the month and I’ll only do the hours you have specified so that you can be assured of sticking to your budget.

Payment on completion

For those who prefer to settle up after the work is completed, I will invoice in arrears at the higher rate of £35/hour. From 01/12/2020 the rate for work invoiced in arrears will be £37/hour.

Reporting

If required, I can provide detailed reporting  showing you what I have worked on and how long each project took.

I record my time to the nearest minute. There’s no “minimum of 15 minutes per task”, or “rounding up each day”.

With me, you pay only for what you use, and you get exactly what you pay for.

Testimonials

What People Are Saying

“I would really recommend Isobel if you are a business owner wanting to focus on your core high value activities and need a responsive, reliable and friendly assistant to support you with all the other tasks you need to get done. Isobel has certainly helped me become more productive and more professional and she is so easy to work with. I simply achieve more with Isobel's support.”

David Haimes

Leadership Coach, The Henley Coaching Partnership

“Isobel has supported me on a number of projects recently...she is efficient and focused on getting the job done and has really helped me to move forward on the projects and carry some of the load. I now have someone that I can rely on to support me with all those tasks that either get in the way or never get done.”

Claire Snowdon

Snowdon Consulting

“Isobel is a superb asset to my company in her support role as a virtual assistant. Brilliantly organised, flexible and insightful, Isobel has improved our processes and I highly value her input. She saves my team and I tonnes of time, which is invaluable. I can't recommend her enough.”

Henry McIntosh

Twenty One Twelve Marketing Ltd

“I truly value Isobel's insight and integrity. She is thorough and focused – an important asset to the team. Always honest in her approach and great fun to work with.”

Pete McDonald

Service and QS Management

“Isobel provided temporary support for the commercial side of the business helping us with a number of projects. Very focussed, hard-working and smart, she is excellent at keeping everyone on track, and in finding alternative solutions to problems. The quality of her work is first class and she can provide deeper insights into the business overall.”

Keith Wilson

President International, La-Z-Boy Incorporated

“I would have been left in a sea of confusion without Isobel’s calm, organised, methodical approach to both me and all of the clients involved. Working with Isobel made me crave for someone who could organise both my clients and myself every day on every project. Seeming completely unflappable even with deadlines looming, Isobel ensured information was compiled neatly and efficiently, clients were consulted regularly and most importantly responded to her requests. In short without Isobel’s efficient administration we would never have brought the project in on time. I am in awe of your organisational skills and endless good humour. Thanks Isobel, you are a joy to work with.”

Peter McConnell

Copywriter, What Are Words Worth